Privacy Policy
We take your privacy seriously. Learn how we protect your data.
Your privacy matters to us. This Privacy Policy explains how MindCareHub collects, uses, and protects your personal information when you use our platform.
Information We Collect
Personal Information
- Name and contact details
- Email address
- Phone number
- Date of birth
- Address
Appointment Information
- Appointment history
- Provider preferences
- Treatment details
- Payment information
Technical Information
- IP address
- Browser type
- Device information
- Cookies
Health Information
- Reason for visit
- Medical history (provided by you)
- Therapy preferences
How We Use Your Information
- To facilitate appointment bookings between Patients and Providers
- To communicate appointment reminders and confirmations
- To improve our platform and services
- To comply with legal obligations
- To provide customer support
Information Sharing
We share information only in the following circumstances:
- With Providers: To facilitate appointments and treatment
- With Service Providers: For payment processing, email delivery, and other essential services
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you give us explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
Your Rights
- Access: You can request a copy of your personal data
- Correction: You can update inaccurate information
- Deletion: You can request deletion of your data (subject to legal requirements)
- Portability: You can request a transfer of your data
- Opt-out: You can opt out of marketing communications
Cookies
We use cookies to enhance your experience on our platform. You can manage your cookie preferences in your browser settings.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: